AI JOB RISK SCANNER
O*NET-SOC 43-5031.00 / model V11 rated-task engine

Will AI replace
Public Safety Telecommunicators?

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

Estimated AI task exposure
75%

High exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

18 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

69/100

Physical moat

12/100

Human moat

23/100

Rating coverage

100%

18 task statements / 18 rated

Highest-weighted occupation tasks

Question callers to determine their locations and the nature of their problems to determine type of response needed.
Importance 97/100Relevance 100/100Frequency 93/100Weight 0.97
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Importance 96/100Relevance 100/100Frequency 90/100Weight 0.96
Record details of calls, dispatches, and messages.
Importance 92/100Relevance 98/100Frequency 93/100Weight 0.95
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Importance 94/100Relevance 99/100Frequency 89/100Weight 0.95
Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
Importance 93/100Relevance 98/100Frequency 90/100Weight 0.94
Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Importance 87/100Relevance 100/100Frequency 93/100Weight 0.93
Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
Importance 91/100Relevance 100/100Frequency 85/100Weight 0.93
Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
Importance 92/100Relevance 93/100Frequency 88/100Weight 0.91
Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Importance 89/100Relevance 98/100Frequency 83/100Weight 0.91
Maintain access to, and security of, highly sensitive materials.
Importance 90/100Relevance 94/100Frequency 80/100Weight 0.89

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$53,040

BLS OEWS May 2025

National employment

102,500

BLS OEWS May 2025

Projected growth

+3.7%

BLS Employment Projections 2025–2035

Average annual openings

9

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • AI-assisted research
  • workflow automation
  • data literacy
  • prompt and workflow design
  • AI output verification

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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