AI JOB RISK SCANNER
O*NET-SOC 41-2021.00 / model V11 rated-task engine

Will AI replace
Counter and Rental Clerks?

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Estimated AI task exposure
54%

Moderate exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

16 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

58/100

Physical moat

33/100

Human moat

25/100

Rating coverage

100%

16 task statements / 16 rated

Highest-weighted occupation tasks

Compute charges for merchandise or services and receive payments.
Importance 92/100Relevance 99/100Frequency 88/100Weight 0.94
Answer telephones to provide information and receive orders.
Importance 83/100Relevance 100/100Frequency 86/100Weight 0.90
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
Importance 84/100Relevance 94/100Frequency 85/100Weight 0.88
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
Importance 86/100Relevance 91/100Frequency 85/100Weight 0.87
Advise customers on use and care of merchandise.
Importance 85/100Relevance 83/100Frequency 81/100Weight 0.83
Provide information about rental items, such as availability, operation, or description.
Importance 85/100Relevance 79/100Frequency 82/100Weight 0.82
Explain rental fees, policies, and procedures.
Importance 85/100Relevance 79/100Frequency 81/100Weight 0.82
Rent items, arrange for provision of services to customers, and accept returns.
Importance 81/100Relevance 78/100Frequency 80/100Weight 0.80
Prepare rental forms, obtaining customer signature and other information, such as required licenses.
Importance 81/100Relevance 80/100Frequency 75/100Weight 0.79
Inspect and adjust rental items to meet needs of customer.
Importance 81/100Relevance 75/100Frequency 80/100Weight 0.79

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$41,300

BLS OEWS May 2025

National employment

400,810

BLS OEWS May 2025

Projected growth

+3.0%

BLS Employment Projections 2025–2035

Average annual openings

46

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • AI-assisted research
  • workflow automation
  • data literacy
  • prompt and workflow design
  • AI output verification

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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