AI JOB RISK SCANNER
O*NET-SOC 39-6012.00 / model V11 rated-task engine

Will AI replace
Concierges?

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

Estimated AI task exposure
31%

Low-Moderate exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

18 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

28/100

Physical moat

22/100

Human moat

21/100

Rating coverage

100%

18 task statements / 18 rated

Highest-weighted occupation tasks

Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
Importance 90/100Relevance 100/100Frequency 79/100Weight 0.91
Provide directions to guests.
Importance 82/100Relevance 100/100Frequency 74/100Weight 0.87
Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
Importance 83/100Relevance 100/100Frequency 71/100Weight 0.87
Make travel arrangements for sightseeing or other tours.
Importance 77/100Relevance 100/100Frequency 66/100Weight 0.83
Pick up and deliver items or run errands for guests.
Importance 76/100Relevance 100/100Frequency 44/100Weight 0.77
Order flowers for guests.
Importance 78/100Relevance 96/100Frequency 46/100Weight 0.77
Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
Importance 72/100Relevance 96/100Frequency 51/100Weight 0.76
Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
Importance 68/100Relevance 100/100Frequency 41/100Weight 0.73
Receive, store, or deliver luggage or mail.
Importance 66/100Relevance 91/100Frequency 53/100Weight 0.72
Assist guests with special needs by providing equipment such as wheelchairs.
Importance 68/100Relevance 96/100Frequency 36/100Weight 0.70

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$38,950

BLS OEWS May 2025

National employment

49,240

BLS OEWS May 2025

Projected growth

+2.6%

BLS Employment Projections 2025–2035

Average annual openings

7

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

    AUGMENT

    • administrative support tasks
    • planning and documentation

    PROTECT

    • domain expertise
    • exception handling
    • accountability for outcomes

    LEARN

    • cross-functional business knowledge
    • risk and governance
    • basic AI literacy

    AI-PROOFING RESOURCES

    What this score does not mean

    The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

    New in V11

    Find a Safer Career Path

    High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

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