AI JOB RISK SCANNER
O*NET-SOC 43-3011.00 / model V11 rated-task engine

Will AI replace
Bill and Account Collectors?

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Estimated AI task exposure
80%

Very High exposure

V11 weights occupation tasks using O*NET Importance, Relevance and Frequency ratings instead of treating every task equally.

15 tasks have usable Task Rating records; weighted-task coverage is 100%.

Digital/info work

75/100

Physical moat

4/100

Human moat

39/100

Rating coverage

100%

15 task statements / 15 rated

Highest-weighted occupation tasks

Record information about financial status of customers and status of collection efforts.
Importance 91/100Relevance 96/100Frequency 82/100Weight 0.91
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Importance 88/100Relevance 92/100Frequency 79/100Weight 0.87
Answer customer questions regarding problems with their accounts.
Importance 82/100Relevance 100/100Frequency 75/100Weight 0.87
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Importance 88/100Relevance 95/100Frequency 74/100Weight 0.87
Advise customers of necessary actions and strategies for debt repayment.
Importance 86/100Relevance 96/100Frequency 74/100Weight 0.87
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Importance 86/100Relevance 96/100Frequency 71/100Weight 0.86
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Importance 82/100Relevance 93/100Frequency 75/100Weight 0.84
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
Importance 82/100Relevance 91/100Frequency 74/100Weight 0.84
Receive payments and post amounts paid to customer accounts.
Importance 80/100Relevance 89/100Frequency 75/100Weight 0.82
Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Importance 74/100Relevance 92/100Frequency 62/100Weight 0.78

Task weighting

Each rated task receives a composite weight: 38% relevance, 37% importance and 25% frequency. Core tasks receive a small additional multiplier. Low-precision rows flagged by O*NET for suppression are excluded.

Occupation scoring

When rating coverage is strong, rated tasks contribute 60% of the digital, physical and human task signals and Work Activities contribute 40%. Lower-coverage occupations automatically rely more on Work Activities.

U.S. labor market

BLS Wage & Employment Outlook

Median annual wage

$47,030

BLS OEWS May 2025

National employment

158,830

BLS OEWS May 2025

Projected growth

-10.4%

BLS Employment Projections 2025–2035

Average annual openings

11

BLS Employment Projections 2025–2035

BLS labor-market figures are separate from the site's AI-exposure model. Missing values mean a compatible detailed BLS occupation estimate was not published or could not be mapped.

Career pivot radar

Safer Career Alternatives

These options are selected from the same 923-occupation model. They favor a similar task/work profile with meaningfully lower estimated AI exposure. They are suggestions for exploration, not guarantees of job fit.

SAFER ALTERNATIVE

Hydroelectric Production Managers

10%

70 points lower exposure • 62% profile similarity

Median wage: $126,060 Growth 2025–2035: +2.6% Annual openings: 17

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Chefs and Head Cooks

12%

68 points lower exposure • 63% profile similarity

Median wage: $62,470 Growth 2025–2035: +6.6% Annual openings: 25

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Butchers and Meat Cutters

5%

75 points lower exposure • 56% profile similarity

Median wage: $40,140 Growth 2025–2035: +2.4% Annual openings: 15

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Hazardous Materials Removal Workers

11%

69 points lower exposure • 62% profile similarity

Median wage: $49,450 Growth 2025–2035: +1.5% Annual openings: 4

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Bicycle Repairers

5%

75 points lower exposure • 54% profile similarity

Median wage: $42,780 Growth 2025–2035: -5.7% Annual openings: 1

more physical-world work, less digital task exposure
SAFER ALTERNATIVE

Bus Drivers, Transit and Intercity

22%

58 points lower exposure • 68% profile similarity

Median wage: $59,050 Growth 2025–2035: +4.1% Annual openings: 21

more physical-world work, less digital task exposure

Personalized career defense protocol

AI-Proofing Plan

AUTOMATE

  • routine information gathering
  • first-pass document drafting
  • standard reporting and summarization
  • repeatable administrative workflows

AUGMENT

  • research and analysis
  • quality checking AI-generated work
  • decision preparation
  • scenario generation

PROTECT

  • domain expertise
  • exception handling
  • accountability for outcomes

LEARN

  • AI-assisted research
  • workflow automation
  • data literacy
  • prompt and workflow design
  • AI output verification

AI-PROOFING RESOURCES

What this score does not mean

The percentage is a comparative task-exposure index. It is not the probability that this occupation disappears, that a worker is laid off, or that AI can perform the entire job.

New in V11

Find a Safer Career Path

High exposure does not mean starting over. V11 compares your occupation with the other 922 O*NET occupations and surfaces lower-exposure options with similar work profiles.

EXPLORE CAREER ALTERNATIVES
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